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The MADE
method.

Map · Assess · Design · Elevate: see how your organization really works, then redesign it for the goal you choose — in four moves you can repeat.

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Change, MADE systemic

Change MADE systemic: Study (Map, Assess) and Improve (Design, Elevate) around org design, between strategy and performanceILLUSTRATION · 10X ORG · CC BY-ND · DOWNLOAD ↓

Org design sits between strategy and performance. MADE is the loop that keeps it fit, named after its four moves: Map, Assess, Design, Elevate. First study the design you have, then improve toward the design you need.

Studythe design you have

  1. 01
    MapPlace every unit by skills and work mandate
  2. 02
    AssessName the topology you have — and whether it fits

Improvethe design you need

  1. 03
    DesignImagine the organization you need, without today’s limits
  2. 04
    ElevateGet the change going with Elevating Katas

01STUDY · THE DESIGN YOU HAVE

Map

Place every unit by its two mandates: how broad its skills are (→) and how much of the work it owns (↑).

STEP GOAL · FROM 10X ORG

Which parts of our organization contribute to creating value, and how do they interact to produce it — from idea to cash?

CORE VALUE · CURIOSITY

People, teams and AI agents all go on the same map. Lines show who depends on whom. Here: a product manager and a project manager direct two complete teams of people and AI agents.

This is not reproducing the org chart with titles and layers. You study the kinds of work units take on, the inputs they rely on, the outputs they produce, and how work actually flows between them.

  • Go to the Gemba

    Map where work actually happens — not how the slides say it happens.

  • Without judgment

    See the system as it really works today, before deciding how to improve it.

  • With curiosity

    Without curiosity, mapping quickly degenerates into justification.

Why it matters: in a study of nearly 200 org design consultants, more than half said their clients find it hard to trace how people collaborate across units.

“Mapping does not change the organization. But without mapping, change is blind.”
10X ORG · STUDY: MAP AND ASSESS
Map: a product manager and sales ops direct the invoicing, metering and finance teams, with an invoicing domain agent and a customer support agent.Sample OT MappingMapping status quoINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATEDIRECTINGDRIVINGDOINGDELIVERINGSales opsInvoicing teamCustomer support agentProduct managerInvoicing domain agentFinance teamMetering team

02STUDY · THE DESIGN YOU HAVE

Assess

Compare your map with the three topologies. What is this organization designed for — and does that fit your strategy?

STEP GOAL · FROM 10X ORG

Given the current org design and its emerging capabilities, how well does it fit the business ambitions and organizational strategy?

CORE VALUE · HONESTY

Directing units decide what to build; complete teams deliver it within narrow, fixed scopes. That pattern is a Delivery Topology.

  • Resource

    Built for utilization of specialized skills.

    Fits stable, repeatable work. Slow to change direction.

  • DeliveryTHIS MAP

    Built for fast, predictable flow of outputs.

    Fits known demand. Teams ship within narrowly defined areas for faster flow.

  • Adaptive

    Built for innovation and adaptability, to create more value.

    Fits product R&D where user habits and market demands keep changing.

Assess: directing units decide what to build; complete teams deliver it — a Delivery Topology.Assessed: Delivery TopologyOrg goal: predictable flowINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATEDIRECTINGDRIVINGDOINGDELIVERINGSales opsInvoicing teamCustomer support agentProduct managerInvoicing domain agentFinance teamMetering team

03IMPROVE · THE DESIGN YOU NEED

Design

Imagine the organization you need — without today’s limits. Choose the org goal, then sketch the target design.

STEP GOAL · FROM 10X ORG

What should this organization be optimizing for, and which strategic capabilities does it need to develop to better serve its future?

CORE VALUE · COMMITMENT

Don’t start from who sits where today. No topology is best; fit for purpose is, and different parts of one company can choose different designs. In this example the goal is adaptiveness: everyone works as one team of teams in the Driving quadrant.

ORG GOALWHENDESIGN TOWARD
Utilizationstable, repeatable demandResource
Flowknown demand, fast deliveryDelivery
Adaptivenessuncertain, changing marketsAdaptiveTHIS EXAMPLE
Both, by parta steady core plus a new ventureA mix
Design: the target is one ERP team of teams of people and AI agents in the Driving quadrant — an Adaptive Topology.Target: Adaptive TopologyOrg goal: adaptivenessINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATEDIRECTINGDRIVINGDOINGDELIVERINGERP Team-of-Teams

04IMPROVE · THE DESIGN YOU NEED

Elevate

Now get the change going. Elevating Katas™ are small, safe experiments that widen skills and work mandates toward the target design.

STEP GOAL · FROM 10X ORG

How do we make this new org design work in practice to build the missing capabilities?

CORE VALUE · OPENNESS

The dashed circles show the target design; the arrows show the direction of change. Run the katas, then remap and start the loop again.

ONE PATH FOR THIS EXAMPLE · 4 KATAS

  1. STRUCTURE

    Form a team of teams

    The two teams join one product group.

  2. STRATEGY

    Merge product backlogs

    One backlog for the whole product: the work mandate grows ↑

  3. STRATEGY

    Re-center product ownership on outcomes

    Managers stop directing outputs; teams own the outcome.

  4. PROCESSES

    Hold product-level reviews

    Everyone inspects the whole product together, every cycle.

Elevate: arrows show each unit of the Delivery Topology (grey) moving toward the target team of teams in Driving.Elevate: Delivery → AdaptiveGet the change going with Elevating KatasINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATEDIRECTINGDRIVINGDOINGDELIVERINGERP Team-of-Teams

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    LIVE ONLINE · FOR LEADERS AND CHANGE AGENTS

    C-OTP · Practitioner

    Designing Adaptive Organizations for the Agentic Age. Live sessions for executives, managers, consultants and change agents who want to redesign their organization for performance — and then let AI accelerate it.

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  • Certified Org Topologies Consultant (C-OTC) badge

    2-DAY BOOTCAMP · IN PERSON

    C-OTC · Consultant

    Org Redesign for the Agentic Age. Bring a real case, map it with Org Topologies, and leave with a practical redesign direction and first steps to test it. Includes the path to C-OTC accreditation.

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All upcoming events

14–15 Oct 2026C-OTCAmsterdamIn personBootcamp – Org Redesign for Agentic AgeAlexey Krivitskyfrom €1,655 excl. VATRegister →
Where
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When
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16 Oct 2026SummitAmsterdamIn personOrg Design Summit 2026€750 excl. VATRegister →
Where
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When
Fri 16 Oct, 09:00–18:00 CESTAdd to Google Calendar ↗iCal / Outlook ↓

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10–24 Nov 2026C-OTPOnlineLiveDesigning Adaptive Organizations for the Agentic AgeAlexey Krivitskyfrom €450 excl. VATRegister →
Where
Online (Zoom): the link comes with your ticket
When
Tue 10 Nov, 11:00 – Tue 24 Nov, 15:00 CETAdd to Google Calendar ↗iCal / Outlook ↓

Tickets

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7–8 Dec 2026C-OTCHamburgIn personBootcamp – Org Redesign for Agentic AgeAlexey Krivitskyfrom €1,495 excl. VATRegister →
Where
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17–18 Dec 2026C-OTCPragueIn personBootcamp – Org Redesign for Agentic AgeAlexey Krivitskyfrom €990 excl. VATRegister →
Where
Praga Office & GardenPernerova 702/39, Karlín, 186 00 Praha-Praha 8, CzechiaGoogle Maps ↗OpenStreetMap ↗
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Thu 17 Dec, 09:00 – Fri 18 Dec, 17:00 CETAdd to Google Calendar ↗iCal / Outlook ↓

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11–12 Mar 2027C-OTCBrusselsIn personBootcamp – Org Redesign for Agentic AgeAlexey Krivitskyfrom €1,295 excl. VATRegister →
Where
Horizon-1 BVBrussels, BelgiumGoogle Maps ↗OpenStreetMap ↗
When
Thu 11 Mar, 09:00 – Fri 12 Mar, 17:00 CETAdd to Google Calendar ↗iCal / Outlook ↓

Tickets

  • Crazy Early Birduntil 30 Nov5 left€1,295
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  • Group: Triple TicketThis is a three-person ticket to the training.€3,895

Prices exclude 21% VAT, added at checkout where it applies.

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