Org TopologiesThe home of modern org design
Visit the Academy

Case study

Harnessing the Power of Org Topologies: A Journey in Designing Agile Organizations

Originally published on LinkedIn by Jürgen De Smet

Harnessing the Power of Org Topologies: A Journey in Designing Agile Organizations
Listen · 8 min
Online community experiment: video call of smiling participants beside a Miro board, titled Org Topologies Experimentation

Introduction: The Fusion of Theory and Practice

In the world of agile transformations and organizational design, the integration of innovative frameworks like Org Topologies™ with practical learning experiences marks a new era in organizational development. This article delves into a unique experiment with Org Topologies™.

I. The Org Topologies™ Experiment: A Community's Exploration

A Unique Community Event

Last Thursday evening, a private community event brought together a group of forward-thinkers to explore the Org Topologies™ map. This session wasn't just another routine workshop; it was an enlightening journey through the intricate pathways of organizational design.

The Experiment's Design and Purpose

The session, crafted by yours truly (Jurgen De Smet), aimed to explore two critical questions:

  1. Can participants effectively utilize Org Topologies™ without prior in-depth explanation?
  2. What new applications of Org Topologies™ could emerge beyond the conventional understanding?

The approach was minimalistic, with little to no introduction to Org Topologies™, encouraging participants to dive into the map with fresh eyes and interpret it based on their instincts and assumptions. And this in a very short timeframe of 1,5 hours!

Reflections and Insights

Participants engaged in a reflective exercise, exploring the map's various dimensions - vertical, horizontal, and even diagonal axes. This process validated the first objective: people can indeed navigate the Org Topologies™ map without extensive theoretical grounding. The deviations observed were not just minimal but offered new, potentially valuable perspectives.

Some of the reflections built by attendees:

4x4 map with the upper half (WHOLE and PART rows) marked as more alignment within an organization and the lower half (CAPS and TASKS rows) as more autonomy to the team and persons.Alignment and autonomyTwo zones of the mapINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATETASKS-1TASKS-2TASKS-3TASKS-4CAPS-1CAPS-2CAPS-3CAPS-4PART-1PART-2PART-3PART-4WHOLE-1WHOLE-2WHOLE-3WHOLE-4FUNCTIONALMULTI-SKILLEND-TO-ENDEXPANDINGTASKSCAPABILITIESPARTIAL SOLUTIONWHOLE SOLUTIONMore alignment within an organizationmore autonomy to the team/persons
4x4 map with the upper half (WHOLE and PART rows) marked as more alignment within an organization and the lower half (CAPS and TASKS rows) as more autonomy to the team and persons.

Original drawing

4x4 map in three vertical zones: in the first column the manager focuses on distributing work, in the middle columns something in between, and in the fourth column the manager focuses on the system.Manager focus across the mapThree zones, left to rightINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATETASKS-1TASKS-2TASKS-3TASKS-4CAPS-2CAPS-3PART-1PART-2PART-3PART-4WHOLE-1WHOLE-2WHOLE-3WHOLE-4FUNCTIONALMULTI-SKILLEND-TO-ENDEXPANDINGTASKSCAPABILITIESPARTIAL SOLUTIONWHOLE SOLUTIONManager hasdistributework focus:spends lotof timetalking1-on-1 toworkersSomething in betweenManager hassystemfocus:spends lotof timeimprovingthe system
4x4 map in three vertical zones: in the first column the manager focuses on distributing work, in the middle columns something in between, and in the fourth column the manager focuses on the system.

Original drawing

4x4 map with the upper half (WHOLE and PART rows) labelled Fun and the lower half (CAPS and TASKS rows) labelled Work.Fun and workUpper half Fun, lower half WorkINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATETASKS-1TASKS-2TASKS-3TASKS-4CAPS-1CAPS-2CAPS-3CAPS-4PART-1PART-2PART-3PART-4WHOLE-1WHOLE-2WHOLE-3WHOLE-4FUNCTIONALMULTI-SKILLEND-TO-ENDEXPANDINGTASKSCAPABILITIESPARTIAL SOLUTIONWHOLE SOLUTIONFunWork
4x4 map with the upper half (WHOLE and PART rows) labelled Fun and the lower half (CAPS and TASKS rows) labelled Work.

Original drawing

4x4 map in bands: customer-facing product definitions in the upper rows, internal or process-facing product definitions in the middle, single component focus at the bottom, with two coordination swamp bands across the row boundaries.Product definitions and the coordination swampWhere work is definedINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATETASKS-3TASKS-4CAPS-1CAPS-2CAPS-3CAPS-4PART-1PART-2PART-3PART-4WHOLE-1WHOLE-2WHOLE-3WHOLE-4FUNCTIONALMULTI-SKILLEND-TO-ENDEXPANDINGTASKSCAPABILITIESPARTIAL SOLUTIONWHOLE SOLUTIONCustomer Facing Product DefinitionsInternal or Process Facing Product Definitionscoordination swampcoordination swampsingle component focus
4x4 map in bands: customer-facing product definitions in the upper rows, internal or process-facing product definitions in the middle, single component focus at the bottom, with two coordination swamp bands across the row boundaries.

Original drawing

Org Topologies map with columns marked by X and sticky notes of aha moments from participants moving left to right

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

Sticky notes answering any other usages, from sense making for consultants to a communication vessel for where we are

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

Value scores from participants for the session, on a scale from 0 to 10, mostly 8, 9 and 10

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

4x4 map in four quadrants: the land of despair and coordination hell (upper left), the land of customer engagement with the teams and joy (upper right), the land of dependency mayhem (lower left) and the land where amazing teams still build the wrong stuff (lower right).Four lands of the mapEach quadrant has its own characterINCOMPLETECOMPLETEOUTCOMESOUTPUTSNARROWERBROADERSCOPE OF SKILLS MANDATENARROWERBROADERSCOPE OF WORK MANDATECAPS-1CAPS-2CAPS-3CAPS-4PART-3WHOLE-1WHOLE-2WHOLE-3WHOLE-4FUNCTIONALMULTI-SKILLEND-TO-ENDEXPANDINGTASKSCAPABILITIESPARTIAL SOLUTIONWHOLE SOLUTIONThe land of despairand coordination hellThe land of customerengagement withthe teams, joyThe land ofDependency Mayhemthe land whereamazing teams stillbuild the wrong stuff
4x4 map in four quadrants: the land of despair and coordination hell (upper left), the land of customer engagement with the teams and joy (upper right), the land of dependency mayhem (lower left) and the land where amazing teams still build the wrong stuff (lower right).

Original drawing

II. The Agile Journey: From Understanding to Application

Exploring Coaching and Change

The second phase of the experiment shifted focus towards practical applications, such as coaching stances and change strategies to traverse the map. Having familiarized themselves with the map, participants brainstormed on these aspects collectively. What shifts does one need to make to go from left-to-right? What shifts does one need to make to go bottom-up?

Navigating the Org Topologies™ Map

An interesting revelation emerged here: contrary to the expectation that participants would find the left-to-right movement (transformational journey) more intuitive, they expressed greater ease with the bottom-to-top approach (upwards movement in organizational maturity). This finding challenges some traditional assumptions in agile adoption strategies generally focussed on the left-to-right approach, building loosely coupled cross-functional teams.

Map with vertical column markers and notes on moving right, such as Aha, different specialists understand each other

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

Map with horizontal row markers and sticky notes on moving up, such as Aha, not everything I make using my skills is valuable

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

Beyond Conventional Applications

The discussion transcended traditional uses of the map, touching upon its role in management, team dynamics, and even personal growth and coaching. These insights illustrate the map's versatility in addressing various facets of an organization's journey towards agility and effectiveness.

Sticky notes with other usages of the map, including strategy for change, retros and a counter-intuitive transformation journey

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

III. Org Topologies™ in Action: Practical Implications and Insights

Effortless Integration in Organizational Work

This experiment underscores a vital point: introducing and utilizing Org Topologies™ in an organizational context is surprisingly straightforward. It does not demand extensive groundwork or explanation, making it an ideal tool for practitioners who favour action over extended theoretical discussions.

Value scoring of attendees using Org Topologies map without explanation:

Participants' value scores for the session on a scale from 0 to 10: 8, 10, 9, 8 and 8

Hover over or tap any text on the drawing to read it.Tap any text on the drawing to read it.

Acknowledging the Contributors

A heartfelt appreciation goes out to the workshop participants - Zdenek Soukup , Aernout van den Burg , Tamás Hajdu , Martin Retka , Tom Jans , Vincent Hennebert - whose engagement and insights were instrumental in the success of this experiment.

Additionally I must acknowledge the work of Alexey Krivitsky and Roland Flemm to put the map together. Great job 👏 

IV. Beyond the Workshop Experiment: Connecting Org Topologies™ with Designing Agile Organizations (DAO)

As a licensed Designing Agile Organizations trainer I can't help myself becoming the DJ mixing things up. Integrating Org Topologies™ with DAO principles and guides offers a comprehensive approach to crafting agile organizations. DAO provides the theoretical backbone and organizational design principles beyond the product development groups, Org Topologies™ offers a practical, hands-on map to navigate your path. Having a map combined with DAO principles, design guidelines and workshop suggestions will make the journey left-to-right, bottom-to-top a lot easier, practical and… allows you to plug-in your product development groups into the larger picture of an organization and its strategic focus.

The blend of DAO's structured learning and broad view on an organization with the dynamic, experimental nature of Org Topologies™ creates a powerful synergy. This combination equips leaders and practitioners with the knowledge and tools to effectively navigate the complexities of agile organizational design. 

V. The Impact on Agile Adoption and Transformation

Redefining Agile Journeys

The insights from the Org Topologies™ experiment redefine how organizations approach agile transformations. It emphasizes a more intuitive, less prescriptive path, aligning with the agile principle of valuing individuals and interactions over processes and tools.

Strategic Movements in Organizational Design

The experiment's findings highlight the importance of considering both horizontal and vertical movements in organizational agility. This holistic view is crucial for a truly transformative agile journey. Generally known as a systemic approach to transformation, at the heart of both Org Topologies™ as well as DAO.

Implications for Leaders and Agile Coaches

For leaders and agile coaches, these insights provide a fresh perspective on guiding organizations through agile transformations. It underscores the need for adaptability, open-mindedness, and a willingness to explore beyond traditional frameworks.

VI. Personal Growth and Coaching: A New Dimension

The application of Org Topologies™ extends beyond organizational boundaries, offering valuable insights for personal growth and coaching. It serves as a reflective tool for individuals to assess their journey and growth paths within the agile landscape.

For coaches, Org Topologies™ becomes a versatile tool in their arsenal, aiding in the development of tailored coaching strategies that resonate with individual needs and organizational contexts.

VII. Final Thoughts and Future Directions

The experiment with Org Topologies™ and its integration with DAO (and LeSS) signifies a pivotal moment in the evolving landscape of agile organizational design. It highlights the continuous need for innovation, experimentation, and an open-minded approach to developing agile frameworks.

As we move forward, embracing these principles and tools will be key in navigating the ever-changing dynamics of organizational structures and cultures in the agile world.

The journey doesn't end here. Continuous learning, adaptation, and the willingness to experiment are essential for anyone involved in agile transformations and organizational design.

PS: I do mix an Org Topologies™ introduction into my versions of the Designing Agile Organizations and LeSS courses in a way that attendees grasp the potential of this powerful mix of principles, guides and experiments. Reach out if you want to attend one someday or you want to have an in-company event organized.

More case studies

ACADEMY

Learn the Org Topologies approach

All dates →

Practitioner (C-OTP) and Consultant (C-OTC) classes, live online and in person.

Visit the Academy →

Community

TALK TO THE AUTHORS LIVE

Learn with community

Practitioners share maps, and the authors join the conversation live in Slack.

Join Slack

ASK OUR AI

“How do I map my org?”

Learn with Aiden

Upcoming classes and events, announcements and new material for your org design practice. Now and then, never spam.

Unsubscribe anytime. Privacy →

Or follow Org Topologies on LinkedIn.